Headphone Support

Headphone and Mic related issues
Resolution 1: Press/Scroll the Volume buttons several times, sometimes it is the buttons that get stuck inside and prevents sound. Resolution 2: P...
Wed, 17 Jul, 2019 at 5:00 PM
Headphone jack related issues
Resolution 1: - Try to clean jack with cotton cloth as the dirt can block the connection between the headphones and the jack.
Wed, 17 Jul, 2019 at 5:09 PM
For G410 Headset mic issue.
Resolution: GS410 has a mic switch on the cable, please turn it on and test on other devices like phones.
Wed, 17 Jul, 2019 at 5:11 PM
Equinox USB Headset Noise Troubleshoot
Equinox Europa Headset buzzing/ sound issue The internal component of the CPU/Laptop generates a static electric field that can interfere or disturb the n...
Fri, 17 Jan, 2020 at 2:52 PM
PC has Separate Audio and Mic Ports
If your PC  or other devices have separate audio and mic ports but your Cosmic Byte headphone has a single audio jack, you will not be able to use the micro...
Fri, 31 Jul, 2020 at 11:04 AM
PC has Single Audio and Mic Port
If your PC has a single Audio port and the Cosmic Byte headphone has separate audio and microphone jacks, you will not be able to use the microphone on the ...
Fri, 31 Jul, 2020 at 11:04 AM
Microphone Low Volume Troubleshooting
Microphone Low Volume Troubleshooting https://www.dropbox.com/s/rrwl9nnfsnksbkb/Increase%20Microphone%20Volume%20in%20Windows.pdf?dl=0
Wed, 25 Nov, 2020 at 6:50 PM
Kronos Headset Troubleshooting
If you face any issue with wireless connectivity of Kronos headset like 1. Disconnection 2. No Sound 3. Sound from single side etc We recommend Pair...
Sat, 22 Oct, 2022 at 5:50 PM